Frequently Asked Questions
Everything you need to know about bringing Devine comfort into your home.
What is the typical shipping timeframe for furniture orders?
Most in-stock items are processed within 2-3 business days. Depending on your location and the size of the item, standard delivery typically takes between 7 to 14 business days.
Do you offer white-glove delivery and assembly services?
Yes, for select large furniture pieces, we offer a white-glove service that includes room-of-choice delivery, professional assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or upholstered pieces may be subject to a restocking fee.
How can I track the status of my distribution shipment?
Once your order departs our warehouse, you will receive an email with a tracking link and a unique carrier ID to monitor your shipment's progress in real-time.
Are your wood products sustainably sourced?
At Devine Distribution, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber and eco-friendly materials to ensure long-term environmental responsibility.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.